1. Home
  2. jobs
  3. case worker arabic or swahili speaking

Case Worker - Arabic or Swahili Speaking

Organization name
Archway Community Services
General Location
Mainland/Southwest
Job posting date
Application deadline
Organization website
https://www.archway.ca
Job description

Job Summary:

The MAP Case Worker provides outreach, intake, planning, and overall guidance and support for families in the Moving Ahead Program.

Your Role:

Archway’s Case Worker with the Moving Ahead Program (MAP) contributes by:

  • Engaging in outreach to make connections with newly arrived and/or “hard to reach” families.
  • Carrying out intake and assessment with clients and developing wraparound support plans for clients.
  • Organizing, Facilitating and preparing curriculum to deliver the Life Skills/ Topical Workshops according to client’s needs and requirements.
  • Providing home outreach and visitation as needed.
  • Facilitating communication between various systems and clients who have language and cultural barriers.
  • Maintaining required documentation on clients.
  • Following up with clients/agencies to assess effectiveness of services and referrals.
  • Assisting with addressing barriers to participation such as transportation, language, and/or literacy.
  • Preparing exit plans for clients and providing follow-up.

This position is a great fit for someone who has a degree in the Human Services field and experience addressing settlement needs and issues as well as a strong understanding of intercultural family dynamics and has an ability to communicate with individuals who have low English levels. 

Our Offer

  • Wage:  $24.00 to $26.00 per hour
  • A full-time position at 35 hours per week, availability Mondays to Fridays, from 8:30 AM to 4:30 PM.
  • Temporary until March 31, 2027.
  • Benefits include:
    • Three weeks pro-rated vacation in your first year; four weeks in your second year.
    • Three pro-rated wellness days per year.
    • Pro-rated sick leave days per year.
    • Opportunity to exchange a statutory holiday for a cultural day celebration.
    • A great benefits plan including extended health and dental; you choose your plan.
    • Employee and Family Assistance Program.
    • Access to online wellness resources including newsletters, physical health videos, and wellness events.
    • Free use of Archway’s wellness equipment.
    • Great in-house training opportunities.
    • Business insurance and associated mileage costs for program-related driving is covered by Archway.
    • Rewarding work in a positive and supportive environment.
    • Work/Life balance.
Key responsibilities
  • Strong written, verbal, and active listening skills; able to communicate effectively and respectfully with people with a variety of backgrounds and abilities.
  • Well-developed ability to communicate with individuals who have low English levels.
  • Understanding of intercultural family dynamics.
  • Well-developed knowledge of program eligibility criteria.
  • Strong knowledge of case planning and case management principles and techniques.
  • Able to set boundaries with clients.
  • Well-developed knowledge of BC’s systems; able to connect clients to mainstream services
  • Well-developed computer skills; able to use Microsoft Office 365, virtual meeting platforms, and use any required databases.
  • Strong crisis intervention and de-escalation skills.
  • Well-developed computer skills; able to use Microsoft Office 365, virtual meeting platforms, and use any required databases.
  • Strong organizational and time management skills; able to balance and manage competing projects and priorities.
  • Ability to work with multicultural and diverse backgrounds.
  • The use of a personal vehicle is required for program-related driving; must be able to be insured according to Archway’s transportation policy
  • Comfortable using the Agency van.
  • Willingness and flexibility to work evenings and weekends as needed.
  • A satisfactory Criminal Records Check is a condition of employment. 
Qualifications (education, experience, skills)
  • A degree in the Human Services field, OR the equivalent combination of education and experience.
  • At least 3 years’ experience addressing settlement needs and issues of multi-barrier immigrants and refugees.
  • At least 2 years’ experience working with clients suffering from emotional and mental health issues.
  • At least 2 years’ experience using case planning and case management principles and techniques.
  • Ability to speak Arabic or Swahili is required.
  • An additional African language will be an asset.
  • A valid Class 5 BC Driver’s License and clean driving record. 
Hours of work (e.g., 37.5 hours per week, etc)
Full Time: 35 hours per week, Monday to Friday, 8:30 AM to 4:30 PM
Compensation (wage only)
$24.00 to $26.00 per hour
How to apply
TO APPLY
Interested applicants are to reference Posting #2026-123-01 in the subject line.
Please submit your cover letter and resume online only:
Email: jobpostings@archway.ca
Subject: Job Posting #2026-123-01