Manager, Social Inclusion and Disaster Resiliency
Job Summary:
The Manager of Social Inclusion and Disaster Resiliency reports to the Director of the Advocacy and Social Equity (ASE) department with Archway Community Services. This role requires a confident and emotionally intelligent leader who can provide balanced, intentional support across three distinct program areas: Seniors Services, Community Living, and Disaster Resiliency, to ensure high‑quality, client‑centered service delivery. This includes adapting communication and leadership approaches to meet the diverse needs of each team, fostering a collaborative and healthy workplace culture, and ensuring that all program areas advance in alignment with departmental and agency priorities.
The Manager also navigates personnel and labour considerations within the unionized Community Living program, fostering a respectful, safe, and collaborative work environment. In partnership with municipal and community stakeholders, the position leads emergency preparedness, response, and recovery initiatives.
Across all responsibilities, the Manager applies an equity lens to decision‑making and partnerships, so services remain inclusive, culturally responsive, and aligned with Archway’s mission and values.
Our Offer
- Wage: $43.54 to $44.84 per hour
- A full-time position at 35 hours per week, availability Mondays to Fridays, from 8:30 AM to 5:00 PM.
- Permanent
- Benefits include:
- Three weeks pro-rated vacation in your first year; four weeks in your second year.
- Three pro-rated wellness days per year.
- Pro-rated sick leave days per year.
- Opportunity to exchange a statutory holiday for a cultural day celebration.
- A great benefits plan including extended health and dental; you choose your plan.
- A pension plan: Archway meets your contribution.
- Employee and Family Assistance Program.
- Access to online wellness resources including newsletters, physical health videos, and wellness events.
- Free use of Archway’s wellness equipment.
- Great in-house training opportunities.
- Business insurance and associated mileage costs for program-related driving is covered by Archway.
- Rewarding work in a positive and supportive environment.
- Work/Life balance.
Your Role:
Archway’s Manager, Social Inclusion and Disaster Resiliency with the Advocacy and Social Equity contributes by:
- Providing strong, adaptive leadership across three diverse program areas, Seniors Services, Community Living, and Disaster Resiliency, tailoring communication, decision-making, and problem-solving approaches to the needs of each team.
- Implementing and managing initiatives which contribute to a positive culture grounded in inclusivity, accountability, and continuous improvement.
- Providing unified leadership and clear strategic direction to the Seniors Services, Disaster Response & Resiliency, and Community Living program clusters, including direct supervision of Supervisors and/or Coordinators.
- Supporting and guiding the Disaster Resiliency Coordinator in advancing Archway’s emergency preparedness, response, and recovery efforts through collaborative planning, stakeholder coordination, and community education initiatives.
- Leading the development, administration, and monitoring of multiple complex budgets across three program streams, ensuring compliance with funder requirements and organizational standards (in consultation with the Department Director, and with input from the Finance Department).
Getting an Interview – you will be considered if you have:
- A degree in related discipline (e.g., Social Work, Community Living, Human Services, Education Bachelor’s, Social Services) or an acceptable combination of education and experience.
- A minimum of three years of managerial experience in the planning, development, leadership, and administration of programs or services, including direct staff supervision.
- Demonstrated ability to lead teams across multiple program areas.
- Experience supporting or engaging individuals from equity-seeking or underrepresented groups.
- Proven experience managing budgets across more than one program.
- Experience working in a unionized environment is considered an asset, including familiarity with collective agreement processes, clear communication within defined roles, adherence to established policies and workflows, and the ability to collaborate respectfully with unionized team members.
- Experience working in a non-profit community services organization is preferred.
- Experience in seniors’ services, community living, or disaster response is an asset.
The Job Requires you to have:
- A deep awareness of systemic barriers and structures that contribute to marginalization.
- Commitment to trauma-informed, culturally inclusive, and person-centred practices.
- Excellent verbal, written, and active listening skills.
- The ability to facilitate meetings and communicate complex information to a broad range of stakeholders.
- The ability to communicates respectfully and effectively with people from diverse cultural backgrounds and with individuals who speak different first languages, as well as with multidisciplinary teams.
- The ability to prepare clear, concise reports.
- A high level of proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint).
- Proficiency using virtual meeting platforms such as Zoom and Microsoft Teams.
- A demonstrated commitment to organizational values, collaborative leadership, continuous improvement, and fostering inclusive, supportive, and high-performing team environments.
Working Conditions:
- Works in a fast‑paced environment with frequent interruptions, shifting priorities, and competing deadlines that require strong task‑switching and time‑management skills.
- Engages in regular in‑person interaction with staff, clients, and community partners; adherence to organizational health and safety protocols is required.
- May encounter challenging, crisis, or conflict situations and must respond with professionalism, sound judgment, and effective de‑escalation skills.
- Uses a personal vehicle for program‑related travel in accordance with Archway’s transportation policy and insurance requirements, with mileage reimbursed as per organizational policy.
- Requires flexibility to work occasional evenings and weekends to meet program or emergency response needs.
Conditions of employment:
- Valid BC driver's license and clean driver’s abstract.
- Access to reliable personal vehicle.
- A satisfactory Criminal Records Check is a condition of employment.
Interested applicants are to reference Posting # 2026-102-01 in the subject line.
Please submit your cover letter and resume online only:
Email: jobpostings@archway.ca
Subject: Job Posting #2026-102-01
