Jennifer has worked in the health and human services field for four decades and has held over 15 roles in non-profit, government, academic, philanthropic, and private practice. She co-created the Leadership 2020 program while Executive Director of The Federation and has served as the lead facilitator ever since. Jennifer leads Options Consulting, working within the social and health sectors to support leadership development, strategic development, and social innovation. She is also the Organizational Change lead for InWithForward, a social research and development start-up, and an award-winning teacher and author. Jennifer has a Ph.D. in Child and Youth Care and a Global MBA.