Free Benefit Wayfinder Training for Frontline Staff

The Federation is pleased to welcome our friends at Family Services of Greater Vancouver, who will deliver this FREE virtual workshop.

Are you looking to improve how your frontline staff help clients with financial struggles?

Prosper Canada’s Benefits Wayfinder is a powerful tool!

This workshop will help you learn how to use this tool to assist your clients in discovering and applying for benefits they’re entitled to. Frontline workers play an extremely important role in supporting your community members, and this training will add another tool to your repertoire. You will:

• Discover the many features and benefits of this indispensable tool.

• Gain essential knowledge and skills to be able to assist clients in using Wayfinder.

• Learn effective, trauma-informed money conversation skills.

This FREE online workshop will be offered on multiple dates and is open to staff of Federation members and the general public. However, it is geared toward frontline staff.

• September 25, 2024 at 12:30 pm – 2:00 pm
• November 5, 2024 at 12:30 pm – 2:00 pm 

Each workshop is limited to 30 participants.

Additional dates will be added as they become available. If you cannot attend any of the dates above, or if the session is full, please email Katherine Lim, Engagement Coordinator, at info@fcssbc.ca to be added to the waitlist.

Sign up for one of the workshop offerings today! Please register only for yourself, not others. Do share the training info with your colleagues and encourage them to sign up as well!