Building on the learning and feedback through delivering Support to Practice Supervision (S2PS) to over 16 cohorts, the Federation, through facilitators Chris Burt and Gord Cote, is now piloting the next iteration of management practice workshops. Support to Practice Management (S2PM) is for new or mid-level managers. The selected content is designed to provide participants with a roadmap for navigating the complexities of organizations while building practical skills for enhancing the capacity of their organizations’ workforce. Specific content includes management theory and models, the context for administrative supervision, the influence of organizational culture, leadership, the value of coaching, and working through conflict.
Support 2 Practice Management is a comprehensive training that develops an understanding of managing people in the social services sector. Managing any organization big or small requires a unique skill set beyond knowing the organization’s product or service, and the social service sector provides a unique context when it comes to managing and developing clinicians and direct service personnel to ensure client centred service while meeting the constraints of funding and contract mandates.
This unique training explores the challenges of working in hierarchical structures within a sector philosophy of equity and inclusion while championing self-agency at every level. Learning areas include understanding the different aspects of managing organizations, teams, and individuals within human service organizations, the administrative responsibilities of managing unique departments and programs for ensuring effective outcomes, creating a supportive organizational culture, supporting the development of employees, supporting direct service decisions, and progressive discipline and managing conflict.
Following on the success of Support 2 Practice Supervision, which described a model for supporting direct service clinicians to provide effective client centred service, this researched-based training has been developed for the Federation of Community Social Services of BC to expand on what it means to ‘manage’ in a service driven industry within the British Columbia context.
Federation members and leaders in the community social services sector, Chris Burt and Gord Cote will facilitate this training session.
This training is open to both Federation members and non-members.
Thursday, April 4, 2024 from 9:00AM – 12:30PM (PST)
Thursday, April 11, 2024 from 9:00AM – 12:30PM (PST)
Thursday, April 18, 2024 from 9:00AM – 12:30PM (PST)
Thursday, April 25, 2024 from 9:00AM – 12:30PM (PST)
A half day follow up/wrap up will be scheduled for a later date.
Please complete the registration form at HERE.
The application deadline is March 29, 2024.